Chad Offerdahl, President and Co-CEO, has been instrumental in building the brand’s footprint since 2010. In addition to leading operations through various titles, Chad spearheaded The Big Biscuit franchise system, which launched in 2018 with an 11-unit area development agreement. Company culture, including breaking down departmental silos, establishing strong systems to scale, developing and empowering company leaders, and defining the brand’s vision, are key ingredients to Chad’s recipe for The Big Biscuit’s continued success.

If restaurants are a team sport—The Big Biscuit Co-CEO, David Offerdahl, is a winning coach. With more than 35 years of experience owning and operating national franchises, David has the expertise and vision for The Big Biscuit to be the national breakfast concept that stands the test of time. 

Marita’s experience spans across brand marketing, franchising, and operations. A proven leader in developing innovative strategies to drive growth and a deep understanding of consumer behavior and market trends, Marita fosters cross-functional teamwork, ensuring alignment between strategic goals and execution.

Scott Jayne is an operations expert with over 20 years of experience in national franchise operations. With a commitment to excellence and sustainable growth, he develops and implements the most practical and profitable Big Biscuit solutions, always designed to scale.

Since 2015, Erly Polk has held key managerial roles at The Big Biscuit. Now as the Real Estate Development and Maintenance Manager, Erly ensures all corporate and franchised locations operate efficiently, and upholds the brand’s signature design, functionality, sustainability, and cost-effectiveness.

As Manager of Training & Development, Laken ensures consistency and high standards through hands-on training and leadership. She empowers teams with the skills to deliver exceptional hospitality, fostering a culture of excellence and setting them up for long-term success.

Since 2015, Ryan has held various titles with The Big Biscuit, gaining extensive knowledge about the brand. In his current role as IT manager, Ryan supports operations and marketing initiatives by integrating data and technology.

With expertise in restaurant marketing, Katie strengthens The Big Biscuit’s brand through digital marketing, design, and community initiatives. She leads a team dedicated to creating meaningful connections, ensuring a strong presence and positive Guest experiences.

Mallory’s cross-functional experience in the restaurant industry drives her success in boosting brand interest and visibility through various media strategies. Her commitment to hospitality elevates her and reflects her determination to achieve impactful results.

Mikey Yates brings an impressive artistic background to the team. His creative vision and unique design approach elevate The Big Biscuit. Blending design with strategic thinking to create compelling visuals that resonate with Guests and distinguish the brand.

With nearly 40 years of restaurant experience, James brings valuable industry knowledge and strategic insights to The Big Biscuit. His leadership and dedication are vital for optimizing operations, ensuring exceptional services, and driving growth to elevate the brand to new heights.

Dan builds strong vendor relationships, embodying The Big Biscuit’s hospitality and culture. By tracking trends, introducing new products, and managing supply chain costs, he ensures restaurants stay well-stocked, competitively priced, and set up for success.

With over 30 years of office management experience—including more than eight with The Big Biscuit—Linda expertly oversees Human Resources, Accounts Payable, and Accounts Receivable at Corporate Headquarters, ensuring smooth operations and strong financial management.