Decorative

A Team of Industry

                         Experts

Team Photo at HQ

Unlike many brands frequently sold from one private equity group to the next, The Big Biscuit’s ownership has been consistent since 2010. The company heavily invests in the brand’s success, with over 21+ corporate-owned locations.

Not interested in private equity, The Big Biscuit answers only to its Guests—not a board of directors. Consistent and steady leadership gives The Big Biscuit a BIG advantage regarding corporate agility. The team can make changes quickly without being bogged down with corporate bureaucracy or having to worry about shareholders- a distinct advantage in a rapidly changing market.

Like the ownership, The Big Biscuit corporate team comprises restaurant industry experts. Our operations, technology, marketing, public relations, and finance leaders have extensive knowledge of restaurants, food and beverage, hospitality, and The Big Biscuit.  

The corporate team is an asset to franchises. Generations of passion and industry knowledge are paired with one key focus- supporting the health and success of The Big Biscuit restaurants.

first in class support

We offer first in class support to our franchisees from day one.

The Big Biscuit Team
CEO David Offerdahl & President Chad Offerdahl
The Big Biscuit Leadership Team
The Big Biscuit Leadership Team

Our franchise team has negotiated dozens of real estate deals. We have the knowledge, expertise, and over 20 years of data to show when and where the business models have thrived. 

The corporate support team provides a Design Criteria Manual, a step-by-step guide to assist owners, architects, contractors, and other stakeholders through the restaurant opening date.  Our team is here to help franchisees be successful every step of the way. 

The CORPORATE team

From operations to marketing, technology, and supply chain management, The Big Biscuit corporate team is a resource to franchisees from day one.

President & Co-CEO

Chad Offerdahl

A second-generation restaurateur, Chad Offerdahl has been dedicated to The Big Biscuit since 2010. With a focus...

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President & Co-CEO

Chad Offerdahl

A second-generation restaurateur, Chad Offerdahl has been dedicated to The Big Biscuit since 2010. With a focus on the future of the brand, he brings the values of adaptability, inclusivity, and a tech-forward approach to the business. Owning many Big Biscuits himself, Chad is heavily invested in the success of this business.

Co-CEO

David Offerdahl

If restaurants are a team sport then our Co-CEO, David Offerdahl, is a winning coach. With over 35 years owning...

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Co-CEO

David Offerdahl

If restaurants are a team sport then our Co-CEO, David Offerdahl, is a winning coach. With over 35 years owning and operating national franchises, David has the expertise and vision for The Big Biscuit to be the national breakfast concept that stands the test of time. With a fresh perspective in the breakfast space, David has created a concept that everyone can enjoy.

VP Strategic Growth

Marita Swift

Marita’s experience spans across branding, marketing, and operations. A...

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VP Strategic Growth

Marita Swift

Marita’s experience spans across branding, marketing, and operations. A proven leader in developing innovative strategies to drive growth, with a deep understanding of consumer behavior and market trends. Marita fosters cross-functional teamwork, ensuring alignment between strategic goals and execution.

Scott Jayne - VP of Operations

VP Operations

Scott Jayne

Having over 20 years of experience in national franchise operations, Scott...

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Scott Jayne - VP of Operations

VP Operations

Scott Jayne

Having over 20 years of experience in national franchise operations, Scott Jayne is an operations expert. With a vision of innovation and sustainable growth, he develops and implements the most practical and profitable Big Biscuit solutions, always designed to scale.

Erly Polk - Franchise Operations Consultant

Franchise Operations Consultant

Erly Polk

Erly has worked in various managerial roles for The Big Biscuit since 2015. As...

Read More about team member Erly Polk

Erly Polk - Franchise Operations Consultant

Franchise Operations Consultant

Erly Polk

Erly has worked in various managerial roles for The Big Biscuit since 2015. As the Franchise Operations Consultant, he is the brand champion for The Big Biscuit while being responsible and accountable for consistently executing brand standards across all locations.

Laken Moore - Franchise Operations Consultant

Manager of Training & Development

Laken Moore

Laken utilizes her strong attention to detail and leadership skills to ensure...

Read More about team member Laken Moore

Laken Moore - Franchise Operations Consultant

Manager of Training & Development

Laken Moore

Laken utilizes her strong attention to detail and leadership skills to ensure each restaurant maintains high operational standards. By fostering a culture of excellence and providing effective training, she empowers her team to deliver exceptional service and drive overall success.

Ryan Donica - IT Manager

IT Manager

Ryan Donica

Since 2015, Ryan has held various roles with The Big Biscuit, gaining extensive...

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Ryan Donica - IT Manager

IT Manager

Ryan Donica

Since 2015, Ryan has held various roles with The Big Biscuit, gaining extensive knowledge about the brand. His primary focus is supporting operations and marketing initiatives through technology, ensuring the brand remains modern and competitive in the industry.

Katie Allen - Digital Marketing Manager at The Big Biscuit

Director of Marketing

Katie Allen

With expertise in restaurant and hospitality marketing, Katie is dedicated to...

Read More about team member Katie Allen

Katie Allen - Digital Marketing Manager at The Big Biscuit

Director of Marketing

Katie Allen

With expertise in restaurant and hospitality marketing, Katie is dedicated to fostering genuine connections with our Guests through marketing and communication strategies. She leads a team to create engaging digital marketing, graphic design, and community initiatives to ensure a strong brand presence.

Communications & Public Relations Manager

Mallory Scheelk

Mallory’s extensive experience in the restaurant industry drives her passion...

Read More about team member Mallory Scheelk

Communications & Public Relations Manager

Mallory Scheelk

Mallory’s extensive experience in the restaurant industry drives her passion for boosting brand visibility and refining media strategies. Her commitment to elevating marketing success reflects her determination to achieve impactful results and make a significant difference in a competitive market.

Mikey Yates

Digital Marketing & Design Manager

Mikey Yates

Mikey Yates brings an extensive artistic background to the team. His creative...

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Mikey Yates

Digital Marketing & Design Manager

Mikey Yates

Mikey Yates brings an extensive artistic background to the team. His creative vision and unique design approach elevate The Big Biscuit, blending artistic flair with strategic thinking to create compelling visuals that resonate with the Guests and separate us from others.

Director of Operations

James Julien

With nearly 40 years of restaurant experience, James brings valuable industry...

Read More about team member James Julien

Director of Operations

James Julien

With nearly 40 years of restaurant experience, James brings valuable industry knowledge and strategic insights to The Big Biscuit. His leadership and dedication are vital for optimizing operations, ensuring exceptional services, and driving growth to elevate the brand to new heights.

Supply Chain Manager

Dan Ward

A Navy veteran skilled in operating the AEGIS missile defense system, Dan...

Read More about team member Dan Ward

Supply Chain Manager

Dan Ward

A Navy veteran skilled in operating the AEGIS missile defense system, Dan embraces hard work and organization. He researches industry trends, introduces new products, and monitors the supply chain to ensure the restaurants remain well-stocked and operations run smoothly.

Office Manager

Linda James

With over 30 years of office management experience, Linda expertly oversees...

Read More about team member Linda James

Office Manager

Linda James

With over 30 years of office management experience, Linda expertly oversees Human Resources, Accounts Payable, and Accounts Receivable at The Big Biscuit. She fosters healthy professional relationships, ensuring smooth operations and contributing to the company’s continued success.

Become a Franchisee

Are you interested in The Big Biscuit franchise opportunity?  Request information and tell us more about yourself so that we can better determine if we are the right fit.

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